As an FM, there's a high probability that you'll be involved with a few projects over the course of your career. Here's a few things to think about to make sure they go smoothly.
'Stakeholders' is a term that is often heard in relation to project management and customer service - but who or what are they, exactly?
Clients and customers are key stakeholders. Without both, there is no business. But how do we establish their requirements?
Stakeholder analysis is defined as the process of identifying those affected by business activities. Here's 4 things to consider when carrying one out.