As well as legislation to govern CSR and sustainability there is a whole range of national and international standards which we should consider.

A standard is a document that provides requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose.

ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors, and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade. There are two standards which are particularly relevant to CSR and Sustainability.

ISO14001

The ISO14001 is an internationally accepted standard that defines the requirements for establishing, implementing and operating an environmental management system. It provides the framework to allow an organisation to meet increasingly high customer expectations of corporate responsibility as well as legal or regulatory requirements.

In 1992 the International Standards Organisation introduced the 14001 series of standards to address issues arising in the state of the global environment. The standards are intended to cover the following:

  • Environmental Management Systems Environmental Auditing
  • Environmental Performance Evaluation Environmental Labelling
  • Life Cycle Assessment
  • Environmental Aspects in Product Standards

ISO14001 requires an Environmental Policy to be in existence within the organisation, fully supported by senior management, and outlining the policies of the company, not only to the staff but to the public.

ISO26000

This standard provides guidance on how businesses and organizations can operate in a socially responsible way. This means acting in an ethical and transparent way that contributes to the health and welfare of society.

ISO 26000:2010 provides guidance rather than requirements, so it cannot be certified to unlike some other well-known ISO standards. Instead, it helps clarify what social responsibility is, helps businesses and organizations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organizations regardless of their activity, size or location.

ISO26000 recognises the seven key principles to social responsibility.

Input, Operations, Output Diagram
IWFM (BIFM) Qualifications

This article relates to the following IWFM (BIFM) Qualification Units:

  • IWFM (BIFM) Level 3 in Facilities Management
    • FM3.02 CSR and Sustainability in Facilities Management
  • IWFM (BIFM) Level 4 in Facilities Management
    • FM4.01 Overview of Facilities Management
    • FM4.19 Sustainability and Environmental Issues and their impact on Facilities Management
  • IWFM (BIFM) Level 5 in Facilities Management
    • FM5.01 Facilities Management Developments and Trends
  • IWFM (BIFM) Level 6 in Facilities Management
    • FM6.02 Facilities Management Governance and Risk
    • FM6.11 Corporate Responsibility and Sustainable Facilities Management
Find out more about IWFM (BIFM) Qualifications